Privacy Policy
This Privacy Policy explains how BloomFolio collects, uses, shares, and protects personal information when you visit our website, place an order, sign up for a subscription, or request a consultation. We strive to keep data handling transparent and aligned with applicable privacy law. If you have questions or wish to exercise your privacy rights, contact us at [email protected] or by mail at our studio address.
Information We Collect
We collect information you provide directly to us when you place an order, request a consultation, or create a subscription. This includes your name, email address, phone number, delivery address, payment details when applicable, and event information such as date and venue. We also collect communications you send to us by email or through site forms. When you visit our site we automatically collect technical data such as IP address, browser type, operating system, and pages visited. We use cookies and similar technologies to improve the browsing experience, remember preferences, and support analytics. We do not sell personal information to third parties. Certain aggregated or de-identified information may be used for internal reporting and product improvement.
How We Use Information
We use collected information to process orders, coordinate deliveries, schedule consultations, and manage subscriptions. Contact information allows us to confirm details, provide care instructions, and send appointment reminders. Technical and analytics data help us improve site performance and user experience and to detect and prevent fraud. When clients commission events or installations we may share limited information with partner vendors such as venues or rental companies strictly for coordination purposes. We may also use contact details to send service-related notices, updates, and occasional news about seasonal collections. Marketing emails are sent only when you opt in and always include an unsubscribe option. We retain information only as long as necessary to provide services and comply with legal obligations or to resolve disputes.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to provide core functionality and to analyze site usage. Essential cookies enable features such as form submissions and session management. Analytical cookies, which you can manage via your browser or our cookie controls, allow us to understand site traffic patterns and improve content and performance. Advertising platforms are not used to serve third-party behaviorally targeted ads from this site, and we do not link cookie data to personal identifiers without consent. You may choose to accept or reject non-essential cookies via the cookie preference control. Rejecting non-essential cookies may limit some functionality but will not prevent you from placing orders or contacting us. For details on how to manage cookies in common browsers visit the browser support resources or use built-in settings on your device.
Data Security and Retention
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized staff and trusted vendors who require the information to perform services. When processing payments we rely on reputable payment processors that employ encryption and industry-standard security controls. We retain personal information only as long as necessary to fulfill the purposes described in this policy, to meet legal and tax obligations, and to resolve disputes. When retention is no longer necessary we securely delete or anonymize the information. If you believe your information has been compromised, contact us immediately so we can take prompt action to investigate and remediate the issue.
Your Rights and Choices
Depending on your jurisdiction you may have rights to access, correct, or delete personal information, to restrict or object to certain processing, and to receive a copy of your data in a portable format. To exercise these rights contact us at [email protected] and include sufficient details to locate your records. We will verify your request and respond in accordance with applicable law. You can opt out of marketing communications at any time by using the unsubscribe link in emails or by contacting us directly. For cookie preferences use the cookie control on the site or adjust browser settings. If you are a resident of a jurisdiction with specific privacy regulations we will follow local requirements where they apply.
Children and Minors
Our services and site are not directed to children under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent. If we become aware that we have collected personal data from a child without such consent we will take steps to delete the information as required by law. If you suspect that a child has provided us with personal information, please contact us so we can address the matter promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes we will post a revised policy with an updated effective date. Continued use of our services after revisions indicates acceptance of the updated terms. For substantive changes that affect how we use previously collected personal data we will provide notice and, where required, seek consent. If you have questions about any change please contact us using the details above.